Outside Tool Repair Technician

WHO WE ARE We are SouthernCarlson, and our foundation of service and commitment began in 1947.
We have the broadest selection of high-quality products from leading suppliers in the industry along with tool repair services to keep businesses running.
We provide expertise in both the products we offer and the solutions we propose.
SouthernCarlson is The Contractors Choice™ for professional-grade tools, fasteners, jobsite supplies and expert service.
OUR PROMISE MEANS MORE™ • Respect - We build relationships on trust, collaboration and kindness while taking the time to learn, grow and celebrate wins together.
• Integrity - We go above and beyond to help customers and employees and do what we can to help resolve issues.
• Teamwork – We support and encourage each other while working together to ensure each customer has a top-notch experience • Family Environment – We are a nationwide company with small business locations that provides a family-like environment.
Work hours Monday through Friday 7:00am to 4:00pm.
No weekends! Do you have experience with repairing tools? Are you mechanically inclined and enjoy fixing equipment? Are you looking for an opportunity that opens doors to learning new areas and growth within a Company? If so, we are looking for you to join our exceptional team as an Outside Tool Repair Technician in Tupelo, MS! The Outside Tool Repair Technician performs repairs on pneumatic tools; nail guns and staple guns for customers at their commerical sites and other locations within a 100 mile radius of Tupelo, MS.
You will be traveling to customer locations to do the repairs and will be driving a company van.
WHAT YOU’LL BE DOING • Troubleshoot and repair of nail guns and staple guns • Demonstrate and provide effective equipment operation and daily maintenance training to customers • Regularly complete customer orders • Complete and submit appropriate documentation (work orders, parts orders, time sheets, etc.
) • Communicate with sales team to ensure customer satisfaction • Problem-solve with sales team to determine best resolution to customer issues • Interact with customers providing the highest levels of service and productivity.
YOU MAY BE A GOOD FIT IF YOU HAVE: • Experience in construction, small engine repairs, pneumatic or electric power tool repair experience is preferred • Experience in the construction or industrial supply industry is helpful • Strong mechanical skills/abilities required • Customer service oriented • Strong organizational skills and attention to detail • Quick learner and able to retain knowledge • Basic computer skills • Ability to lift 50 pounds of customer product on a regular basis and up to 100 pounds on an occasional basis • Satisfactory driving record • High school diploma or equivalent WHY YOU’LL LOVE IT HERE • Daytime shift with great hours! • Our collaborative family culture • Opportunities for career growth • Competitive benefits package, including: Health, Dental and Vision • Opportunity to enroll in our 401k program with Company Match • Paid time off SouthernCarlson, Inc.
is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.