Dispensary Budtenders support the daily operations of the dispensary, through providing information, customer service, and sales of products to patients and caregivers.
Budtenders also perform a variety of cleaning and maintenance tasks, stocking shelves and maintaining inventory, and staying current on new products to recommend to patients.
Requirements
Maintains proficient knowledge of company standard operating procedures, state requirements, industry standards, administration routes, products, and how to incorporate cannabis into one’s life
Presents knowledge and information to patients in a friendly and professional manner, ensuring that each patient or client has a high-quality, comfortable, industry-leading experience
Consult with patients in a genuine, empathetic manner that respects individuals, company standards, and state regulations
Dispenses regulated products in compliance with dispensing limits set by the state including limitations on the quantity dispensed, types of products dispensed, and frequency of purchases and completes sales by entering accurate data for each transaction in the inventory tracking system and business management platforms
Ensures accuracy with each order, including correct product, label, and packaging requirements are met
Stocks, merchandises, and replenishes displays of regulated and unregulated inventory
General store upkeep
Verifies the identity of patients and caregivers prior to sale
Assist management in ensuring all procedures are being followed and regulations are being met
Contribute to an environment of teamwork, team building, and accountability to help foster a comfortable work environment that meets and exceeds company goals
Thoroughly document all customer complaints and returns, reporting any high-risk complaints or trends in complaints as needed
Operate within full compliance of seed-to-sale operations, always maintaining full traceability of all products
Skills & Experience
Proficient in Microsoft Office, SharePoint, OneDrive, and Teams
General computer skills
Excellent verbal and written communication skills
1+ year Retail/Customer Service experience
Leadership experience preferred
Must be able to pass a background check
Must be at least 21 years old
Must have valid MS cannabis work permit
Education
Clinical research experience preferred
Physical Demands/Work Environment
This is an active position requiring regular standing, walking, bending, kneeling, stooping, crouching, and climbing all day.
Must be able to safely lift up to 25lbs
Benefits
Health Care Plan (Medical, Dental & Vision)
Paid Time Off ( Vacation & Public Holidays)
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