Scheduler- 9:30am-6pm

Scheduler- 9:30am-6pm Job ID: 00092G Tupelo Administrative Support - CENTRAL SCHEDULING Full Time - Day Posting Description At North Mississippi Health Services, our mission is to “continuously improve the health of the people of our region.
” Our vision is to “provide the best patient and family-centered care and health services in America.
” We believe that fulfilling our mission and vision calls us to embrace the best people that form incredible connections to our patients and families.
We take pride in celebrating everything that makes you uniquely you – your talents, your perspectives, and your passions.
At North Mississippi Health Services, we believe in connecting your passion with a purpose.
When you are part of our team, you know what connected feels like.
#WhatConnectsYou Job Description Customer Service: Ensures delivery of outstanding customer service in the performance of assigned duties Schedule/Pre-Certify/Pre-Registration: Responsible for scheduling/rescheduling, pre-certifying, and pre-registering patients for appointments, diagnostic tests, and outpatient procedures as ordered by referring physician Notifies appropriate personnel when there is a scheduling conflict (i.
e.
additional appointment, double-booking of appointments) Obtains necessary information required for scheduling, pre-certification, and pre-registration Obtains and/or verifies patient’s demographics, insurance information/eligibility, and benefits Responsible for informing patients and/or physician staff of the proper preparation and instructions for the tests ordered Notifies patient of the location of the appointment, test, and/or procedure Communication: Responsible for answering the telephone in a courteous and professional manner Maintain effective communication with physician offices and ancillary departments Effectively communicate with patient(s) and/or family members Reporting: Records patient information in scheduling system (i.
e.
SCI) Regulatory Compliance: Adheres to NMHS/NMMC Policies/Procedures/Guidelines Complies with applicable Local/State/Federal policies/procedures/guidelines Requirements: High School Diploma or equivalent; required Minimum of 1 year medical insurance/medical terminology experience; preferred Hospital or medical setting; desired Excellent customer services and communication (written and verbal) skills; required Working knowledge computers and software programs (i.
e.
Microsoft Office Suite); required Knowledge of office equipment such as telephone and fax machine; required Strong interpersonal skills; required Requirements No additional requirements from any stated in the above description.