Operations Team Lead

Who We Are Cadence is committed to serving the lifelong needs of our customers.
That’s a commitment made possible by our exceptional teammates.
Our team members are what set us apart.
Friendly, open, personable and committed to excellence, our teammates make up more than just a bank … they make up our communities.
No matter where you are in life or where you’re going, we may have the right career for you.
Competitive Benefits Cadence offers a competitive and comprehensive benefits package centered on the well-being of our teammates.
Some of our benefits include medical, dental, vision, employee assistance program, life insurance, 401(k), Retirement Pension Benefits, parental leave, tuition reimbursement, and more.
What The Role Is The Card Services Operations Team Lead II will perform multiple duties and support various initiatives in the Card Services – Fraud/Disputes area.
This position is on-site.
How You will Make an Impact: Training of Card Services – Fraud/Disputes Staff Assist staff in the daily functions of the Card Services Fraud/Disputes area Assist in developing and maintaining departmental procedures for Card Services – Fraud/Disputes Ensure quality standards and daily processing deadlines are met Management of internal and external projects as assigned Perform other related duties as assigned by Supervisor Who You Are: High school education and 1-2 years related work experience in bank operations Ability to work in a fast paced environment meeting deadlines and production goals Detail oriented Excellent oral and written communication skills If your experience aligns with this description, please consider applying.
Many skills are transferable among industries and a passion for the role and willingness to learn are important considerations.
We believe that a diverse workforce creates problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Cadence Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, veteran status, genetic information or any other status protected under applicable local, state or federal nondiscrimination laws.