Director, Social Services

JOB SUMMARY: The Director of Social Services provides effective clinical services to include group, individual, and family therapy as ordered by the physician.
This position is responsible for developing and implementing individualized treatment plans utilizing therapeutically recognized interventions and directing the overall clinical social and activity therapies.
ESSENTIAL JOB DUTIES: To perform this job, an individual must accomplish each essential function satisfactorily, with or without a reasonable accommodation.
• Collaborate with discharge planners and other community referral sources to assure provision of appropriate social services to patients admitted to the facility • Interview patient, families or significant others to complete a thorough assessment; collect data pertinent to treatment and discharge planning within 72 hours of admission • Provide individual, group and family therapy to address specific issues identified in the treatment plan • Complete necessary documentation corrections as identified by the Compliance Officer within policy guidelines • Audit active and closed charts for compliance • Participate in multidisciplinary treatment team meetings weekly • Conduct monthly in-service with the activity therapist and discharge coordinator • Other duties as assigned JOB REQUIREMENTS: • Maintain knowledge of appropriate discharge and aftercare resources • Maintain accurate and up to date knowledge of all relevant regulations and standards regarding the provisions of clinical services • Operate as a member of a multidisciplinary treatment team and patient advocate • Communicate professionally and effectively with other health care professionals, aftercare resources and family members • Adhere to ethical and legal considerations of discipline practiced • Collaborate with administrator and physician to ensure all relevant regulations and standards are met, including Medicare, state licensure requirements and policies and procedures • Adhere to and respects all policies and procedures regarding anonymity and confidentiality of all patient records past and present to include any written or verbal communications regarding patient’s identify, address, and situation • Function in a friendly, supportive, courteous, respectful, cooperative, and professional manner with patients, families, physicians, referral sources, visitors, coworkers, and management • Promote, adhere, and monitor for a drug and violence free workplace • Comprehensive knowledge of patient rights, characteristics of persons served and interventions • Comprehensive knowledge of treatment plans, goals, and modalities that are patient specific • Comprehensive knowledge and sensitivity in patient confidentiality, and cultural diversity • Successful completion of required training • Handle multiple priorities effectively • Reliable transportation Required Computer Software/Equipment used: • Various operating systems • Standard office equipment • Microsoft Suite applications • Desktop, laptop and/or iPad REQUIRED QUALIFICATIONS: • Knowledge/Skills: • Experience: (A) A bachelor's degree in social work or bachelor's degree in a human services field including but not limited to sociology, special education, rehabilitation counseling, and psychology.
(B) One year of supervised social work experience in the health care setting working directly with individuals.
COMPANY COMPETENCIES: • Respect – We treat people as they want to be treated, showing regard for their rights and privacy • Integrity – We emphasize honesty, fairness, and doing the right thing even when no one is watching • Teamwork – We work collaboratively to improve processes, resolve problems and reward results • Excellence – We hold ourselves to the highest standards, aspiring to zero defects in every task • Compassion – We respond to those who need help with sensitivity and a positive attitude • Professionalism – We perform our duties with skill, good judgement and politeness JOB COMPETENCIES: 1.
Analytical Thinking: Able to gather and analyze data and reach appropriate conclusion; solves problems in a timely manner.
Use logic and reasoning to identify changes in patients’ conditions to determine the correct plan of action.
2.
Customer and Personal Service: Possess good interpersonal skills while dealing with emotional or difficult situations; respond promptly to customer’s needs.
Knowledge of principles and processes for providing personal services, including needs assessment; meeting quality standards.
3.
Accountability: Accepts responsibility for own decisions, actions and results; able to maintain dependable behavior in times of crisis or complexity.
4.
Attendance: Is consistently at work and on time; ensures work responsibilities are covered; returns from lunch and breaks appropriately; arrives at meetings on time; notifies supervisor of pending absences.
5.
Communication: Speaks and writes clearly and persuasively; listens and receives clarification.
6.
Ethical Behavior: Upholds organizational values and abides by state and federal regulations; maintains confidentiality of HIPAA information; treats others with respect.
7.
Initiative: Seeks increased responsibility; sets self-improvement goals related to the organization’s objectives.
8.
Job and Industry Knowledge: Demonstrates knowledge of the position and industry; seeks additional information.
9.
Productivity and Quality of Work: Maintains high level of performance while demonstrating commitment to accuracy and thoroughness.
10.
Teamwork: Displays ease working with others; contributes ideas and skills to team; puts success of team above own interests.
Communicates with co-workers at all levels to adequately meet the needs of patients.
SCOPE AND LEVEL OF WORK: • Complexity: Work assignment is performed within an established framework under general instructions but requires simultaneous coordination of assigned functions or projects in various stages of completion.
• Decision Making: Exercises judgment and discretion, and is responsible for determining the time, place and sequence of the work performed.
• Communications: Contacts with the public or employees where explanatory or interpretive information is exchanged, defended, and gathered and discretion and judgment are required within the parameters of the job function.
• Supervision Received: Performs work with supervisory oversight.
Under general supervision, receives assignments and is expected to carry them through to completion with substantial independence.
Work is reviewed for adherence to instructions, accuracy, completeness, and conformance to standard practice or precedent.
Recurring work clearly covered by guidelines may or may not be reviewed.
SUPERVISORY RESPONSIBILITES: • Accomplish department objectives by supervising staff; establish goals for performance; set deadlines in compliance with company's plans and vision • Supervises support staff including scheduling and assigning work, reviewing performance, recommending salary increases, promotions or discharges • Organize workflow; ensure employees understand their duties or delegated tasks • Monitor employee productivity; provide constructive feedback and coaching • Maintain staff by recruiting, orienting, and training employees • Occasionally needs manager’s direction due to extraordinary circumstances WORKING CONDITIONS: • Audio-Visual: Hearing: Good • Ability to lift to 25 pounds • Subject to standing, walking, sitting, bending, reaching, kneeling, pushing and pulling • Work is typically performed in a standard office environment; well-lit; comfortable temperature-controlled • Above-average conversational noise is frequent • Position may require flexible hours, unscheduled overtime or occasional week-end work • Travel may be required The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SAFETY EXPECTATIONS: • Work safely and follow safety rules • Report unsafe working conditions and behaviors • Take reasonable and prudent actions to prevent others from engaging in unsafe practices 35020: Director of Social Services Education Required Masters or better in Social Work Licenses & Certifications Required CPI Certification CPR Certification Preferred Master Social Worker