· Demonstrates strong leadership by training, supervising, and effectively managing associates to ensure unwavering compliance with food & beverage policies and exceptional service standards.
· Upholds impeccable service and sanitation standards, ensuring the restaurant, bar/lounge, and room service areas consistently meet and exceed guest expectations.
· Ensures meticulous adherence to food handling and sanitation regulations, prioritizing the safety and well-being of guests and associates.
· Monitors alcohol beverage service, ensuring full compliance with local laws, and provides thorough training to associates, including TIPS certification.
· Exhibits expertise in managing beverage purchasing, inventory, and control procedures, fostering a well-trained and efficient team.
· Collaborates seamlessly with the Chef and managers to develop innovative promotions, tantalizing menu items, and visually stunning presentations.
· Conducts engaging pre-meal briefings, equipping associates with in-depth knowledge of menu items, ingredients, and preparation methods to enhance guest experiences.
· Embodies a commitment to guest service, overseeing the entire guest journey from entry to departure, including seamless handling of special events and room service with finesse.
· Ensures associate has a comprehensive understanding of equipment operating procedures and expertly manages the point of sale system for seamless operations.
· Maintains an organized uniform inventory and thoughtfully reviews staffing levels to balance guest service excellence with operational efficiency.
· Prioritizes and remains highly responsive to guest feedback and complaints, promptly addressing and resolving concerns.
· Cultivates a culture of empowerment, encouraging associates to deliver excellence in customer service and consistently improve their performance.
· Demonstrates strategic decisions in implementing marketing plans, and maximizing revenue opportunities while effectively managing budgets.
· Upholds strict standards of cash and liquor control procedures, ensuring adherence by all restaurant associates to maintain integrity and profitability.
Job Type: Full-time
Pay: $50,000.
00 - $65,000.
00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Paid training
* Vision insurance
Experience level:
* 10 years
* 11+ years
* 1 year
* 2 years
* 3 years
* 4 years
* 5 years
* 6 years
* 7 years
* 8 years
* 9 years
Restaurant type:
* Fine dining restaurant
Shift:
* 10 hour shift
* 8 hour shift
* Day shift
* Evening shift
* Morning shift
* Night shift
Weekly day range:
* Every weekend
* Monday to Friday
* Weekends as needed
Application Question(s):
* Are you willing to submit to a background check and at least 21 years of age?
Work Location: In person